Return & Refund Policy
Your satisfaction is our recipe for success. Learn about our straightforward refund process for digital cooking courses.
30-Day Guarantee
Full refund within 30 days if not satisfied
Quick Processing
Refunds processed within 5-7 business days
No Questions Asked
Simple process for digital course refunds
Digital Course Refunds
We offer a 30-day money-back guarantee for all our digital baking and cooking courses. If you're not satisfied with your learning experience, you can request a full refund within 30 days of enrollment.
Eligible for Refund
Within 30 days of purchase
Full Amount
100% of course fee refunded
No Completion Required
Refund available at any point
Quick Processing
5-7 business days
How to Request a Refund
Contact Support
Send an email to [email protected] with your order details and reason for refund.
Provide Information
Include your full name, email used for purchase, course name, and order number.
Processing
We'll process your refund within 24-48 hours and you'll receive confirmation email.
Receive Refund
The amount will be credited back to your original payment method within 5-7 business days.
Non-Refundable Items
Certification Fees
Fees paid for course certifications and credentials are non-refundable once the certificate has been issued.
Bundle Purchases
Course bundles must be refunded in full; partial refunds for individual courses within bundles are not available.
Expired Refund Period
Requests made after 30 days from the date of purchase cannot be processed.
Subscription Cancellations
For monthly or annual subscription plans, you can cancel at any time. The cancellation will take effect at the end of your current billing period.
Monthly Subscriptions
Cancel anytime, continue access until billing period ends
Annual Subscriptions
Pro-rated refund available for unused months
Special Circumstances
Technical Issues
If you experience persistent technical issues that prevent you from accessing course content, we'll work to resolve them first. If unresolved, a full refund will be provided regardless of the 30-day period.
Course Discontinuation
If we discontinue a course you're enrolled in, you'll receive a pro-rated refund or the option to transfer to another course of equal value.
Refund Timeline
Need Help With a Refund?
Our support team is here to help you with any refund requests or questions about our policy.
Ready to Start Cooking?
Explore our courses with confidence, backed by our 30-day money-back guarantee